Frequently Asked Questions (FAQ)
We accept the following payment methods:
– COD
– 1 Link / Visa
– Jazz Cash
– Easy Paisa
Once your order is shipped, you will receive an email or Message with a tracking number. You can use this number to track your order on our website or through the carrier’s tracking page.
We offer a 14-day return policy for eligible items. For detailed information, please refer to our (Return and Exchange Policy) page
Shipping times vary based on your location and the shipping method chosen at checkout. Typically, orders are delivered within 4-5 business days. Please note that during peak seasons, shipping may take longer.
Yes, we ship to select international locations. Please refer to our (Shipping Policy) for more information on international shipping rates and delivery times.
You can contact our customer service team via:
– Email: wictorsdotcom@gmail.com
– Phone: +923219655176
– Live Chat: Available on our website during business hours
If you need to modify or cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we may not be able to make changes.
If you receive a defective or incorrect item, please contact our customer service team within 7 days of receiving your order. We will provide instructions for returning the item and arrange for a replacement or refund.
To use a promotional code, enter it in the designated field at checkout. The discount will be applied to your order total before payment.
We are committed to sustainability and offer a range of eco-friendly products. Look for the eco-friendly badge on product pages to identify these items.